Visiting
Out Patient Clinics
Your relative or friend is welcome to accompany you to the clinic if you wish. If you require an interpreter please let the staff know so that all necessary arrangements can be made before you arrive.
|
|
|
|
Visiting
Out Patient Clinics
|
|
|
| What to expect on your first visit to the outpatient clinic. |
| The gynaecology outpatient department is on the ground floor
of the hospital and can be found by following the Acorn sign. Your relative or friend is welcome to accompany you to the clinic if you wish. If you require an interpreter please let the staff know so that all necessary arrangements can be made before you arrive. |
| Your Appointment |
| As we have an appointment system you are asked to plan your journey so
that you arrive just before your appointment time. If you arrive too early you may not be seen before your actual appointment time. Sometimes delays do occur due to unforeseen circumstances. We will try at all times to keep you informed. If you need to change or cancel your appointment, please let us know as soon as possible so that other arrangements can be made for you. Telephone our Direct Line 0151 702 4080 (an answer machine is available out of hours) |
| On Arrival |
| Please report to the reception desk where the staff will
check your personal details. The Doctor will take a full medical history
following which you will be asked to change for a physical examination.
Occasionally it may also be necessary to perform some minor tests/treatment
while you are in the clinic. If there is anything that you do not understand about your treatment, please ask the doctor or nurse to explain more fully. |
| Students |
| Student Midwives and Doctors spend some time in the hospital learning to care for women during pregnancy and with gynaecological conditions. You may be asked if you are willing to be seen by a student during your clinic visit. Whatever your decision, the standard of care you receive will not be affected. |
| Help with Travel Expenses |
| If you are claiming income support you may be entitled to claim your travel expenses. Your fares will be reimbursed by presenting your receipts together with your benefit book at the General Office. |
| Facilities |
|
Baby changing / feeding facilities, Restaurant and the Stroller Deli |
| Comments |
|
If you have any comments or suggestions about the care you have received or are worried or dissatisfied with your care, please discuss this with a member of staff or ask to speak to a Senior manager. |
|
|
